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The Sales Quality Manager is responsible for monitoring the sales procedures of frontline sales staff to ensure compliance. This role supports the Sales Director in overseeing the overall efficiency of sales activities, customer satisfaction, and meeting established goals and standards. Key aspects include fostering a positive work environment, mentoring, coaching, and developing team members, and collaborating with Sales Managers and account executives to ensure business continuity. The Sales Quality Manager may also temporarily assume an account executive role to maintain business continuity and customer service when necessary.
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees

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