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Director, Forward Deployed Engineer

BNYPittsburgh, PA
Onsite

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Forward Deployed Engineer to join our Engineering Hub Team. This role is located in New York City.

Requirements

  • Bachelor's degree in computer science, engineering, or a related discipline, or equivalent work experience required; advanced degree is beneficial.
  • 14+ years of software development and technical leadership experience, including direct accountability for production systems and cross-functional delivery programs; experience in the securities or financial services industry is a plus.
  • Strong foundational understanding of modern AI and agentic application patterns, including retrieval-augmented generation (RAG), semantic search, and agent-based system design.
  • Hands-on experience building backend services, APIs, and production systems.
  • Experience working across architecture, data, and platform concerns rather than only within a narrow layer.
  • Strong software engineering skills in one or more of: Java, TypeScript/JavaScript, Python.
  • Experience with APIs, service integration, and secure-by-default engineering practices.
  • Ability to work across data, AI, workflow, and platform layers as needed.
  • Comfort using modern AI tooling pragmatically without confusing prototypes for production systems.
  • Familiarity with application frameworks and containerization.
  • Exceptional written and verbal communication; able to advise and influence senior business and technology executives.
  • Strong strategic and product judgment: knows which opportunities are worth pursuing and which are not.
  • Proven ability to lead across matrixed organizations and build alignment without formal authority.
  • Structured tradeoff thinking at portfolio scale, balancing risk, speed, and long-term platform health.
  • Bias toward action with disciplined follow-through and strong artifact discipline.
  • Leads, grows, and retains a team of senior engineers; sets technical standards and delivery culture for the FDE function.
  • Develops talent pipelines and mentors engineers toward greater technical and delivery autonomy.
  • Influences technology implementation and forward-deployed delivery standards across large IT divisions.

Nice To Haves

  • Track record of building or scaling a delivery capability (e.g., solutions engineering, forward deployment, platform engineering) within a large enterprise or regulated environment.
  • Demonstrated experience delivering AI, data, or workflow-heavy solutions at scale in regulated environments, with accountability for production outcomes.
  • Strong systems-thinking and architecture judgment across services, data, and infrastructure; able to evaluate and influence technology choices at a divisional level.
  • Experience defining and operating delivery standards, playbooks, or center-of-excellence functions.
  • Experience balancing speed with governance, security, and operational rigor across a team or portfolio.
  • Deep familiarity with reusable platform patterns, internal developer platforms, and productized infrastructure.

Responsibilities

  • Lead a portfolio of FDE engagements across business and platform domains; set priorities, allocate engineering capacity, and ensure engagements are scoped to deliver measurable value within time-boxed windows.
  • Serve as the senior technical voice in discovery with executive sponsors and business leaders; translate ambiguous, high-stakes opportunities into feasible, production-ready delivery plans.
  • Own and evolve the FDE playbook: define discovery-to-production standards, engagement entry and exit criteria, handoff protocols, and working norms that govern how the team operates.
  • Drive the reuse-first mandate across the FDE team: establish patterns for when to build, extend, or standardize; ensure field learnings are converted into firm-wide reference architectures and platform contributions.
  • Set quality and governance standards for the FDE function: secure-by-default practices, observability, testability, and operational readiness expectations applied consistently across all engagements.
  • Define the institutionalization model for forward deployment: ensure every engagement ends with a clear handoff, documented ownership, and a capable owning team — not a dependency on FDE.
  • Represent the FDE function to architecture, control, security, compliance, and senior technology leadership; shape firm-wide AI and platform strategy based on production delivery evidence.
  • Identify capability gaps and platform investment opportunities surfaced through FDE field work; translate these into actionable recommendations for platform and engineering leadership.
  • Build and grow the FDE team: recruit, develop, and retain senior engineers; set a high technical bar and a culture of disciplined, evidence-backed delivery.
  • Stay at the frontier of AI, platform engineering, and regulated delivery practices; bring that knowledge back into the function and the broader technology organization.

Benefits

  • Access to flexible global resources and tools for your life’s journey.
  • Focus on your health, foster your personal resilience, and reach your financial goals.
  • Generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

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