Design Consultant Jobs

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Interior Design Sale Consultant

Ethan Allen Global Inc•Brentwood, TN
•$30,000 - $200,000

About The Position

The Design Consultant works with customers to create individualized interior design solutions and sell Ethan Allen products and services. Projects may include space planning, fabric coordination, product selection, and overall design, with some requiring a team or partnership-based approach. Success is measured through performance categories and sales and business-development benchmarks, including minimum monthly sales, home calls, accent and softgood sales, repeat visits, close ratio, and participation in the Ethan Allen Trade Program. The role is compensated under an incentive plan, with total compensation determined by commissions earned, and consultants are expected to meet or exceed sales and other benchmarks. Design Consultants represent the Ethan Allen brand, build customer and professional relationships, and develop business through in-store service, home consultations, grassroots marketing, and social media. They use corporate systems and design technology to plan projects, prepare presentations, manage orders, and provide customer service before and after a sale. This is a full-time position.

Requirements

  • High school diploma or equivalent, with relevant work experience.
  • At least one year of practical interior design experience.
  • Broad knowledge of interior design and effective sales techniques.
  • Working knowledge of online sales and design tools.
  • Good listening skills and excellent oral and written communication skills.
  • General understanding of using social media and grassroots marketing to develop a book of business.
  • Valid driver’s license, unless the associate establishes an acceptable alternative means of transportation available during all business hours.
  • Intermediate competency using digital floor-planning technology.
  • Experience using interactive visualization technology such as augmented reality, virtual reality, or other design-concept tools.
  • Willingness and ability to learn new technologies.

Nice To Haves

  • Bachelor’s degree or equivalent in a design-related field from an accredited institution.
  • Proven experience using social media and grassroots marketing to develop a book of business.
  • Experience with 3D applications.

Responsibilities

  • Create design solutions that reflect customers’ preferences and budgets.
  • Sell Ethan Allen products and services.
  • Represent the Ethan Allen brand; greet customers, establish rapport, obtain appointments, and conduct in-home consultations.
  • Make home calls to evaluate customer needs and provide individualized design solutions intended to close sales.
  • Use grassroots marketing and social media platforms to develop and grow the business.
  • Educate customers about Ethan Allen’s complimentary design service and tailor the level of design service to their preferences.
  • Stay current on design and color trends.
  • Coordinate with the team to provide service before and after sales, including keeping customers informed about order status and delays.
  • Participate in corporate-sponsored marketing and training programs as required.
  • Educate customers about available Ethan Allen-sponsored financing options.
  • Contribute to developing and maintaining the design center’s portfolio.
  • Use corporate systems and technology to design projects, create presentations, and provide professional service.
  • Enter orders using the retail point-of-sale system.
  • Help maintain a neat and orderly design center.
  • Work with the Design Center Leader/Design Sales Leader and other Design Consultants to develop and monitor business and grassroots marketing plans, and suggest adjustments based on goals and objectives.
  • Use technology such as the 3-D Room Planner, CRM, and Live Chat to build project volume and productive relationships with prospective and current clients.
  • Use appropriate social media, including Facebook and Instagram, to increase personal and Ethan Allen visibility, and use channels such as LinkedIn to build a network of outside professionals.
  • Perform other duties as required.

Benefits

  • 401(k) plan with employer contributions
  • Medical plans with prescription drug coverage
  • Health Savings Account with employer contributions
  • Dental plan
  • Vision plan
  • Basic and supplemental group term life and accidental death and dismemberment insurance
  • Dependent group term life insurance
  • Short- and long-term disability
  • Business travel accident life insurance
  • Health care and dependent care flexible spending accounts
  • Commuter savings plans for public transit and parking
  • Voluntary whole life insurance
  • Voluntary critical care insurance
  • Voluntary accident insurance
  • Employee Assistance Program

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