Dental Front Desk Jobs

About The Position

Requirements

• Customer service experience 1 or more years (Required)
• Dental terminology: 1 year (Required)
• Computer skills: 1 year (Required)
• Strong work ethic and positive attitude
• Knowledge of HIPAA regulations to ensure patient privacy and confidentiality.

Nice To Haves

• Experience in dental terminology and understanding of dental office procedures.
• Experience in administrative support, preferably in a dental office setting.
• Familiarity with EagleSoft software and Revenue Well preferred.
• Strong communication skills to interact effectively with patients and staff.
• Preferred knowledge of EagleSoft software
• Excellent multi-tasking skills

Responsibilities

• Welcome patients and assist with check-in.
• Receive and forward x-rays to other dental offices.
• Assist in departure of patients/check-out.
• When necessary, create treatment plans and verify insurance estimates are correct.
• Explanation of dental benefits to patients when necessary.
• Review patient accounts for collection at time of service.
• When confirming appointments, let patient know to come prepared to make payment on any outstanding balance or any treatment scheduled for the appointment.
• Assist in making payment plans.
• Call in prescriptions as directed by Dentists.
• Confirm lab deliveries for upcoming appointments.
• Help ensure reception area is neat and tidy.

Benefits

• 401(k)
• Employee discounts
• Paid time off
• 401(k) matching
• Training & development
• Competitive salary
• Flexible Schedule
• Great work-life balance
• Ongoing training
• Employee Discount
• 401K and 401K matching
• Reimbursement up to $400 a month for qualifying health plans