Front Desk (Rockford)

DENTAL DREAMS•Rockford, IL

13d•$15 - $17•Onsite

About The Position

Dental Dreams LLC in Rockford, IL is hiring Bilingual Receptionists to join their talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. The offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of their success is a talented and dedicated staff. KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Requirements

Bilingual (Spanish)
Customer Service experience

Nice To Haves

Dentrix and/or Eaglesoft

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans