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Rental Delivery Driver I CDLA - Jericho, NY

The Home Depot•New York, NY
•$28 - $31

About The Position

The Rental Delivery Driver I (RDDI) holds a CDL-A and operates medium- to heavy-duty trucks with delivery trailers to transport rental equipment to customers. The driver must understand the basic operation of delivered equipment and provide customers with basic instruction on its proper and safe use. The role also includes ensuring equipment is clean and operational before and after each delivery and providing high-quality customer service. The driver performs local deliveries and pickups at customer job sites, loads and unloads equipment, and secures it appropriately for transport. The position also supports equipment deployment to stores, including pre-delivery inspections and training store associates, and maintains accurate parts and fleet inventory records. The schedule is Tuesday through Saturday. Overnight travel is typically less than 10% of the time.

Requirements

  • Must be legally permitted to work in the United States.
  • Must be at least 21 years old.
  • Valid Class A Commercial Driver's License (CDL-A).
  • Valid DOT physical examination medical card.
  • One year of commercial motor vehicle driving experience within the previous five years.
  • Clean motor vehicle record and safe driving record.
  • Knowledge of or experience driving delivery trucks, towing tandem-axle utility trailers and towable construction equipment, and driving safely in high-traffic or congested city zones and small areas.
  • Knowledge of local major and minor roadways and ability to use maps and directions for efficient delivery routing.
  • Working understanding of safe load securement, tie-downs, and transport.
  • Working knowledge of Motor Carrier Safety regulations and DOT guidelines.
  • Strong work ethic and ability to work effectively with different personality types and all levels of associates.
  • Working knowledge of handheld technology such as smartphones, laptops, and tablets.
  • Ability to work in extreme outdoor conditions and adapt to unforeseen circumstances, including weather and traffic.
  • Ability to respond to customer inquiries or complaints and take appropriate action to exceed customer expectations.
  • High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.

Nice To Haves

  • Ability to collaborate and work effectively with cross-functional teams.
  • Ability to explain complex or technical ideas and processes in understandable terms to diverse audiences.
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with internal and external customers.
  • Excellent written and verbal communication skills.
  • One year of commercial motor vehicle experience operating a flatbed trailer within the previous five years.
  • Experience in the equipment rental industry, including mechanical work, driving, counter sales, or customer service.
  • Basic knowledge of compact construction equipment, including trenching and earthmoving machines.
  • Ability to work independently.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to problem-solve and troubleshoot.
  • Three years of preferred work experience.

Responsibilities

  • Use the company technology platform to document work performed and obtain required signatures on rental contracts.
  • Remain current on local licensing and safety requirements and maintain professional appearance, dress, and conduct.
  • Perform other duties assigned by the Regional Rental Manager, Rental Field Operations Manager, Rental Operations Supervisor, or authorized personnel.
  • Assist with deploying new equipment to store locations, including performing pre-delivery inspections, delivering equipment, and training store associates on its operation.
  • Complete equipment check-in and check-out procedures at store locations.
  • Maintain accurate parts and fleet inventories through appropriate documentation and system transfers.
  • Operate assigned commercial vehicles, including a semi tractor-trailer with a 53-foot flatbed trailer, a Class 7 straight truck, and a retriever unit, to deliver equipment.
  • Load and unload equipment and secure it properly with tie-downs.
  • Deliver and pick up rental equipment at customer job sites.
  • Demonstrate proper and safe equipment operation to customers at the point of delivery.
  • Verify equipment is clean and operational before and after each delivery and provide basic customer training.

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