Delivery Driver Jobs

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About The Position

Serve as a brand ambassador by providing excellent customer service while delivering customer orders to homes. Drive a company delivery vehicle safely and efficiently, following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Valid driver's license.
  • Excellent communication and customer service skills.
  • Must annually pass a DOT-regulated medical exam.
  • Must be at least 21 years old.
  • Must be able to lift up to 50 lbs., with or without reasonable accommodation.
  • Ability to operate a delivery van and handheld tablet device.
  • Must have a good driving record.
  • Must be able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

  • High school diploma or GED.
  • Any delivery driver experience.
  • Any customer service experience.
  • A chauffeur's license may be required in some states.

Responsibilities

  • Provide excellent customer service while delivering orders to customers.
  • Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers.
  • Maintain professionalism and a high standard of personal presentation when interacting with customers.
  • Drive a company vehicle safely and in accordance with Kroger's driving standards.
  • Ensure customer orders are delivered on time and in good condition, and resolve delivery issues as they arise.
  • Communicate with customers while en route to inform them of delivery issues or changes, following Kroger delivery standards.
  • Control and maintain accurate records of customer deliveries.
  • Assist fellow drivers who encounter difficulties while making deliveries.
  • Keep goods within required temperature guidelines and monitor and record temperatures in accordance with food health and safety regulations.
  • Handle products safely and according to food safety guidelines; record serious breakages or contamination issues and report them to a supervisor.
  • Complete pre-use inspections of the company vehicle and report defects to a supervisor.
  • Operate company-provided technology devices for mapping and customer interaction.

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