Customer Service Representative
Haverty Furniture Companies, Inc • Braselton, GA9d • Onsite
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Customer Service Representative
Haverty Furniture Companies, Inc•Braselton, GA
•Onsite
About The Position
We’re looking for bright, energetic individuals to join our Customer Service Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Your onsite, hands-on training begins on your first day, where you’ll learn Havertys standards for providing exceptional customer service and ensuring customer satisfaction. You’ll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Come grow with us at Havertys, where Life Looks Good!
Requirements
- Excellent communication and listening skills
- Ability to multi-task within a fast-paced environment
- Self-motivated
- Must work positively in a team environment.
- Ability to professionally interact with customers and other team members
- Basic computer skills, including experience with an automated system
- Detail-oriented
- Must have prior call center experience
- Ability to pass criminal background check, and drug test.
Responsibilities
- Responsible for competently responding to incoming, outgoing phone calls, pre- and post-delivery calls and email.
- Responsible for using My Service Center to create, maintain and resolve Customer Service issues.
- Responsible for maintaining an action driven To Do list and working the list to keep it current daily.
- Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur.
Benefits
- Paid comprehensive training
- Flexibility to draw pay between pay cycles with our Daily Pay Program
- 401K program with a company match of 4%
- Generous benefits package with premier medical, dental, and vision partners
- Paid time-off includes vacation, sick time, personal days, company holidays
- Ability to advance within the company if desired
- Opportunities to give back to the community
- Substantial associate discount on our quality merchandise
- Bonus program for Team Member Referrals
- Educational financial assistance
- Complimentary health and wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Job Search Resources
Career Resources
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