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Digital Fingerprint Specialist

Protection Strategies IncWashington, DC

About The Position

Perform daily badging and credentialing operations.

Requirements

  • High school diploma or GED required
  • 1 year (minimum) experience in data entry
  • Ability to work well with a team
  • Ability to sit for long periods of time, standing, walking, crouching, and kneeling
  • Effective interpersonal and communication skills
  • Multi-task in a fast-paced environment
  • Strong data entry skills alpha and numeric
  • Proficient in Microsoft office applications
  • Motivated self-starter

Nice To Haves

  • 1 year of experience in badging

Responsibilities

  • Contact Federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuances.
  • Correspond with agency sponsors and liaisons, both internal and external, regarding badge status'
  • Enroll, issue, and activate numerous types of identification cards
  • Perform certificate rekey, pin reset, and card update activities
  • Perform card custodian functions including ensuring all badges are stored securely
  • Responsible for checking identity and proofing process with valid government photo IDs
  • Take photographs for HHS badges
  • Responsible for destroying deactivated badges and requesting account terminations
  • Responsible for activating physical access
  • Provide training for newly assigned badge office staff
  • Answer telephone inquiries, questions regarding badge office policies, procedures,
  • Maintain the HHS' rules and regulations for identifying inter-agency badges
  • Troubleshoot inquiries, issues and other problems associated with the enrollment and issuance stations
  • Print and issue new and replacement badges for clients, federal employees, contractors, and liaisons
  • Reporting system failures and downtime to the appropriate assistance centers, as needed
  • Other duties as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Telemedicine
  • 401(K) Retirement Plan
  • Tuition Assistance
  • Disability Products
  • Employee Assistance
  • GoodRx
  • Commuter Benefits
  • HSA + HRA

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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