Companion Jobs

About The Position

Requirements

• 3+ years of multi-location operational leadership experience managing distributed teams.
• Experience overseeing operations in service-based industries with focus on customer satisfaction.
• Strong analytical and problem-solving skills with ability to optimize complex workflows.
• Excellent communication skills to engage and influence stakeholders at all levels.
• Proven change management expertise in fast-paced environments.
• Minimum 3 years of progressive leadership experience in multi-site operations, veterinary or healthcare preferred.
• Track record of managing P&L responsibility and achieving financial targets.
• Experience leading teams of 50+ employees across multiple locations.

Nice To Haves

• Bachelor's degree in Business Administration, Operations Management, or related field preferred.
• Licensed DVM in good standing, preferred.
• California residency preferred.

Responsibilities

• Lead and optimize operations across veterinary clinic locations in California, Washington, Oregon and Nevada.
• Oversee significant P&L responsibility.
• Drive operational excellence and business growth across a multi-site network.
• Implement best practices.
• Develop high-performing teams.
• Ensure exceptional patient care and client service standards across all clinics.
• Optimize operations across a substantial portfolio while identifying growth opportunities and improving profitability.
• Develop and elevate hospital managers and their teams, creating a pipeline of talent and fostering high engagement across 12 locations.
• Streamline workflows, implement best practices, and leverage data to drive continuous improvement in patient care and client satisfaction.
• Collaborate with executive leadership to identify expansion opportunities and execute regional initiatives.
• Ensure all locations maintain the highest standards of veterinary care while meeting regulatory requirements.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• PTO
• Relocation assistance