Community Health Worker Jobs

About The Position

Requirements

• Certificate from a recognized Health Care Worker program such as Community Health Worker Program, plus two (2) years’ recent related experience supporting clients through a holistic mental health, substance use and primary care lens, or an equivalent combination of education, training and experience.
• Valid B.C. Driver's license and access to a personal vehicle for business-related purposes, as required.
• Knowledge of community, social and health resources.
• Ability to keyboard 5000 keystrokes per hour.
• Knowledge of substance misuse and of problems encountered by chemically dependent individuals; basic understanding of behavior management.
• Knowledge and experience in providing culturally safe and competent care, specifically pertaining to Aboriginal people.
• Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented Care.
• Knowledge of mental health issues and treatment.
• Knowledge of appropriate acts i.e. Mental Health Act, Adult Guardianship, Public Health Act as it relates to the rights and obligations of clients and staff.
• Knowledge of community, social and mental health resources in the DTES.
• Ability to demonstrate and assist client with activities of daily living.
• Ability to establish and maintain rapport with clients.
• Ability to observe and recognize changes in clients.
• Ability to deal effectively with conflict situations, manage aggressive behaviour, and use non-violent crisis intervention and behavioural management techniques.
• Ability to work independently and in cooperation with others.
• Ability to communicate effectively, both verbally and in writing.
• Ability to organize, prioritize and meet deadlines.
• Ability to establish/maintain satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.
• Ability to work with a culturally diverse population.
• Ability to operate related equipment including applicable software applications.
• Physical ability to carry out the duties of the position.

Responsibilities

• Monitors clients, documents and provides verbal reports on observations in accordance with standard procedures or specific direction.
• Facilitates the use of community services/resources and provides information on community services.
• Liaises and coordinates services with mental health and substance use and other medical professionals.
• Plans, organizes, facilitates and co-leads groups as required.
• Participates in the process of case planning.
• Assists clients with the activities of daily living including maintaining personal hygiene and appearance, safety, shopping, budgeting and escorting clients to appointments.
• Acts as an advocate for clients.
• Acts as a resource for the Integrated Care Team by providing information/support related to clients with complex health care needs.
• Establishes, maintains and enhances therapeutic relationships based on respect.