National Community Health Worker/Educator

Grameen America•Houston, TX

3d•Hybrid

About The Position

The National Community Health Worker/Educator works with Spanish-speaking immigrant women participating in Grameen America’s microfinance program in Houston, Texas. The role provides health, financial literacy, and small-business education, along with social support, and works with neighborhood health resources and social service organizations to improve participants’ health and well-being. This is a national role that may support the employee’s home branch and other branches or communities in the region according to program and operational needs. Assignments may be time-bound, conducted remotely without relocation, and followed by deployment to another community or city. At the Site Manager’s discretion, educators may continue supporting participants in a local community. Employees remain attached to their home branch and must follow the organization’s in-office requirements. This hybrid position requires in-person attendance at the home branch 2–3 days per week, or more often depending on operational and programmatic needs. The employee works as part of a team with other National Community Health Workers/Educators.

Requirements

Bilingual in English and Spanish.
Proficiency in Google Suite and/or Microsoft Office.
Strong verbal and communication skills.
Ability to adapt and remain flexible on a day-to-day basis.
Excellent attention to detail and interpersonal skills.
Flexibility in daily working hours, such as early start times.
Ability to attend the home branch office in person 2–3 days per week, or more often based on operational and programmatic needs.
Must be legally authorized to work in the United States; visa sponsorship is not provided.

Nice To Haves

Previous experience in health services, social services, or financial education.

Responsibilities

Lead groups of 20–30 women in basic group activities, including social support and education on a variety of topics.
Provide counseling, coaching, referrals, and advocacy to help participants in assigned cities or branches access services and resources.
Educate members on financial and business topics, including savings accounts and credit scores, with support from the Grameen America team.
Support implementation of different levels of program intervention, including education-only models for new or expanding communities.
Build positive, supportive relationships with participants from diverse cultural and socioeconomic backgrounds in individual and group settings.
Help participants develop health management plans, health goals, and financial goals.
Coach participants in managing chronic conditions and practicing self-care.
Manage schedules and coordinate group sessions and individual counseling.
Document participant encounters, maintain participant files, and record activities in Salesforce.
Build and maintain relationships with social service agencies, medical institutions, and other community-based organizations and resources to facilitate referrals.
Help reduce cultural and socioeconomic barriers between clients and institutions.
Adapt to changing program priorities and temporary national assignments based on organizational needs.
Maintain regular communication and coordination with the home branch team and national assignment teams.
Perform other related duties as assigned, which may change or be added to meet team and organizational goals.