Community Health Worker

IU Health • Indianapolis, IN

11d • Onsite

About The Position

The Community Health Worker strengthens connections between patients, healthcare teams, and social service systems by providing hands-on support to people managing chronic conditions. Working primarily in a clinic environment, the role engages patients in disease-specific programs through education, coaching, and care coordination. The Community Health Worker also identifies eligible individuals and facilitates enrollment in Remote Patient Monitoring (RPM) services for conditions such as hypertension, obesity, maternal health, and other targeted health needs.

The role maintains face-to-face interaction with patients and care teams through clinic huddles, outreach, and coordination activities, and collaborates with clinical staff to track progress toward care goals. Occasional home visits are conducted to assess barriers to care, reinforce self-management skills, and support effective use of remote monitoring equipment. By connecting clinical care with community resources, the position supports patient engagement, reduces obstacles to care, and helps improve health outcomes across the population served.

The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The work locations are Eagle Highlands Primary Care Clinic and Gateway Plaza. Some local travel and home visits are required.

Requirements

• High school diploma or GED.
• 0–3 years of relevant experience.
• Must obtain a Community Health Worker certification within one year of hire, in accordance with state and organizational standards.
• Ongoing continuing education may be required to maintain certification.
• Basic computer skills.
• Knowledge of medical, community, and social resources.

Responsibilities

• Provide hands-on support to individuals managing chronic conditions and connect patients with healthcare teams and social service systems.
• Engage patients in disease-specific programs through education, coaching, and care coordination.
• Identify eligible individuals and facilitate enrollment in Remote Patient Monitoring services for targeted health needs, including hypertension, obesity, and maternal health.
• Maintain face-to-face interaction with patients and care teams through clinic huddles, outreach, and coordination activities.
• Collaborate with clinical staff to track progress toward care goals.
• Conduct occasional home visits to assess barriers to care, reinforce self-management skills, and support effective use of remote monitoring equipment.
• Connect patients with community resources to support engagement, reduce obstacles to care, and improve health outcomes.

Benefits

• 401(k) retirement savings with employer match
• Tuition reimbursement
• Employee Assistance Program counseling at no cost
• Team member wellness program with points contributing toward a biweekly financial incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED