Community Health Worker, Day Shift, Care Navigation

Adventist HealthCare•Rockville, MD

About The Position

Shady Grove Medical Center is seeking an experienced Care Navigator Community Health Worker who will support Adventist HealthCare’s mission to extend God’s care through physical, mental, and spiritual healing. The role coordinates patient care and connects patients with health and social services to promote quality, cost-efficient care for an assigned caseload. The Community Health Worker supports patients through enrollment assistance, appointment scheduling, transportation resources, and follow-up by phone and through visits to homes and other settings. Home visits include checking that patients have what they need to recover safely, identifying safety concerns such as fall risks, and helping prepare patients for provider follow-up appointments. This is a full-time, 40-hour-per-week position with a typical schedule of Monday through Friday, 8:00 a.m. to 4:30 p.m. Holiday requirements follow the company holiday calendar. The position is classified as exempt under the Fair Labor Standards Act.

Requirements

  • Bachelor of Science in health education, health promotion, or a related field.
  • One to two years of experience working in a community-based setting, with knowledge of local resources and system navigation.
  • Licensed driver able to operate a motor vehicle and maintain automobile insurance.
  • Active American Heart Association Basic Life Support (BLS) certification.

Responsibilities

  • Coordinate patient care with patients, families, and ancillary or community services for an assigned caseload to promote quality and cost-efficient care.
  • Assist patients with enrollment in, or referrals to, health and social service programs.
  • Help patients schedule medical appointments and connect them with transportation resources.
  • Follow up with patients by phone and through home visits or visits to other settings where patients can be found.
  • Conduct home visits to ensure patients have what they need to recover safely at home, check for safety concerns such as fall risks, and prepare for follow-up appointments with providers.

Benefits

  • Work-life balance through nonrotating shifts.
  • Recognition and rewards for professional expertise.
  • Free employee parking.
  • Medical, prescription, dental, and vision coverage for employees and eligible dependents, effective on the date of hire.
  • Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up is available.
  • Paid time off.
  • Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period.
  • Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
  • Subsidized childcare at participating childcare centers.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP) support.
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