Community Health Worker
About The Position
The Community Health Worker (CHW) is a safety-sensitive position and a key member of the interdisciplinary care team. The CHW supports patients and families in navigating healthcare services, accessing community resources, and improving health outcomes. The role promotes patient understanding, removes barriers to care, and provides education, advocacy, and ongoing support to enhance overall well-being. The position is responsible to the Case Management Lead. Due to grant funding, the CHW must complete program orientations and curriculum, attend a conference session, shadow CHW staff at partner organizations, and participate in other meetings and trainings required by the RHTP CHW Grant.
Requirements
- Completion of GSP Health Clinical Assistant (CA) orientation and 30 days in a CA role is required.
- Basic Life Support (BLS) certification is required.
- Strong communication, organizational, and problem-solving skills.
- Ability to work with diverse populations with empathy and professionalism.
- Proficiency in Microsoft Office and basic computer skills.
- Knowledge of community resources and ability to build connections.
- Self-directed, flexible, and team-oriented.
Nice To Haves
- At least one year of medical experience preferred.
- Community Health Worker training preferred.
Responsibilities
- Assist patients and families in navigating healthcare services and community resources.
- Support care coordination through communication with providers, case managers, and care teams.
- Conduct Medicare Annual Wellness Visits and Health Risk Assessments.
- Educate patients on conditions, medications, and preventive care.
- Identify and address barriers to care, including financial, transportation, and social needs.
- Assist with applications for assistance programs and services.
- Provide advocacy and support for patient decision-making.
- Track referrals and follow up to ensure access to care.
- Conduct follow-ups by phone, in clinic, at home, or in community settings.
- Support goal setting, motivational interviewing, and patient engagement.
- Maintain accurate documentation and reporting.
- Promote cost-effective, quality care outcomes.
- Serve as a liaison between patients, families, and community agencies.
- Stay informed about available community resources and services.
- Attend a virtual RHTP Program Goals & Protocols Orientation and complete the virtual OSU Foundational CHW Curriculum.
- Attend one in-person day at the OKPCA Conference CHW Session.
- Shadow CHW staff at a partner FQHC and a CHW at a health department.
- Attend other meetings and trainings required by the RHTP CHW Grant.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
