Coach Jobs

About The Position

Requirements

• High School Diploma or General Education Degree (GED), or any combination of education and experience which would provide an equivalent background
• A minimum of five years management experience in the LTL industry preferred
• Must have good computer skills (AS400 and MS Office a plus)
• Possess excellent verbal and written communication and listening skills
• Excellent planning and organizational skills
• Ability to create, implement and monitor training programs
• Strong customer focus
• Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor, and terminate employees
• Some traveling required
• Must have strong work ethic and good problem solving skills
• Must be willing to work 50 hours/week average
• Must be able to work any shift and in all areas relative to the needs of the service center and in any weather condition
• Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
• Must be able to comply with all company policies, rules, procedures and Code of Conduct
• Must be able to interact well with others
• Must be able to work independently, or in a team setting
• Must be capable of working under tight time constraints in a high volume environment with multiple priorities
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
• Must be authorized to work in the United States

Nice To Haves

• Bachelor Degree preferred

Responsibilities

• Report to the Service Center Manager
• Lead, guide and direct Service Center employees to include setting goals, monitoring performance, providing coaching, counseling and development.
• Accountable for the management of an efficient, clean and safe LTL operation
• Responsible for all hiring, training and terminations; assuring all paperwork is processed according to proper Company guidelines with appropriate levels of follow up with management on timely task completion
• Enforce understanding and compliance with all Company policies and procedures; safety rules and government regulations
• Administer and carry out the Service Center Business plan set forth by the Service Center Manager
• Will assist the Service Center Manager in the development and implementation of the facilities' annual business plan, along with Service Center Strategies, Quarterly Business Reviews and the Period P&L Analysis
• Direct investigations into causes of customer complaints and recommend solutions to correct them
• Direct investigations into causes of employee relations complaints and work with the Human Resources Department to correct them
• Responsible for meeting all the KPI’s set forth by the Company
• Keep current on changes or new procedures within the Company
• Will work in all areas relative to the operation of the service center
• Regular attendance is required.
• Employees are expected, and must be able to perform any and all other duties as assigned.