Clinical Nurse Specialist Jobs

About The Position

Requirements

• Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice.
• At least 2 years of experience in the healthcare industry.
• Experience establishing and maintaining relationships with people at all organizational levels in the business community and with vendors.
• Knowledge of standard practices for offered services and applicable standards, such as ACHC and URAC standards.
• Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
• Basic PC skills, including competent use of the internet, email, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Experience identifying operational issues and recommending and implementing strategies to resolve them and improve processes.
• Reliable transportation for travel to care facilities, home visits, and multiple hospitals; if using a personal vehicle, a valid driver's license and proof of insurance are required.
• Ability to plan, organize, and make presentations.
• Ability to travel to partner facilities, community hospitals, and medical practice offices to sell services, process referrals, and provide live education and training.

Nice To Haves

• Hands-on home or alternate-site infusion or discharge-planning experience.
• Experience growing service-provider partnerships.

Responsibilities

• Maintain and grow relationships with referral sources to increase sales and patient starts; serve as a key Option Care contact for education, assistance, and service.
• Interact with area service providers to sell Option Care services for discharging patients and assess whether selected patients are suitable for alternative-site care.
• Educate patients, their families, and facility staff about Option Care services and products.
• Provide hands-on, in-person education to patients and caregivers to support timely discharge and therapy independence.
• Communicate with agency staff, medical teams, patients, and families throughout discharge to implement an effective treatment plan.
• Collect, review, and complete preadmission information and obtain related signoff.
• Partner with the Account Manager and Regional Sales Director to create and execute area business and growth plans.
• Communicate with the Account Manager about opportunities, progress, and feedback related to promoting Option Care services.
• Partner with the Account Manager and marketing staff to deliver educational and promotional programs to patients, caregivers, and referral sources.
• Review patient medical records for pertinent medical history and primary and secondary insurance information, and communicate the information to patient registration.
• Coordinate care transitions with referral sources and internal partners; participate in required data collection for therapy starts and patient tracking, including facilitating transfer of orders by phone, fax, or e-prescribing.
• Protect the confidentiality of patient and proprietary information in accordance with legal requirements.
• Provide oversight and input to providers regarding patient assessment, treatment, and transition to home care.
• Coordinate and communicate with other providers.
• Arrange for special medical supplies or appliances to be available.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Bonding time off
• 401(k) retirement savings plan with company match
• HSA company match
• Flexible spending accounts
• Tuition reimbursement
• myFlexPay
• Family support
• Mental health services
• Company-paid life insurance
• Award and recognition programs