Care Manager Jobs

About The Position

Requirements

• Must Reside in Pinellas County, FL
• Field Based
• Technological Savvy
• Excellent Communication and Customer Service Skills
• Assessments Skills
• Case Management
• Requires a Bachelor's degree and 2 – 4 years of related experience.
• Individuals with a Bachelor’s degree in health, human, social work or education services with one or more years of qualifying experience; or a high school degree or equivalent and three years of qualifying experience with case management of the aged, including management of behavioral health conditions, or persons with physical or developmental disabilities, or HIV/AIDS population.
• Experience interviewing and assessing member needs
• Knowledge and experience regarding caseload management and casework practices
• Knowledge regarding determining eligibility for DHSS programs
• Knowledge regarding Federal and State law as it applies to DHSS programs
• The ability to effectively solve problems and locate community resources
• The ability to collaborate with caregivers, involved State agency representatives and providers
• Good interpersonal skills
• Ability to practice Cultural Competency with awareness and respect for diversity
• Knowledge of the needs and service delivery system for all populations in the case manager’s caseload.
• Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Responsibilities

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
• May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners
• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
• Performs other duties as assigned.
• Complies with all policies and standards.

Benefits

• competitive pay
• health insurance
• 401K
• stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules