Care Coordinator Jobs

About The Position

Requirements

• Associate degree in Accounting, Finance, Business Administration, OR minimum 3 years of accounting, accounts receivable, billing, or bookkeeping experience.
• Strong Microsoft Excel skills.
• Strong time management and organizational skills.
• Proficiency in Microsoft Office and strong computer skills.
• Experience with billing software systems.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication abilities.
• Ability to manage confidential financial information.

Nice To Haves

• Experience with census management software/tools is a plus

Responsibilities

• Provide customer service to residents as the primary contact for community accounts receivable and billing.
• Handle day-to-day resident billing inquiries and collaborate with other departments to resolve sensitive or confidential billing issues.
• Process monthly resident statements and manage cash deposits.
• Manage accounts receivable and collection efforts.
• Manage and maintain all resident files, including auditing new resident files using an audit checklist.
• Perform data entry for admission information and update resident profiles in census/billing software as needed.
• Perform data entry for entrance fee contract agreements in software.
• Maintain and update the daily census and conduct research to ensure the accuracy of census data.
• Manage resident move-out and entrance fee refund administration.
• Assist with regulatory and annual processes.
• Support the Finance Department with month end, special projects, including generating G/L reports, analyzing G/L details, composing and sending letters to residents and assisting with the budget process.