Panel Care Coordinator (Non-Certified) | Population Health

Singing River Health System • Pascagoula, MS

73d • Onsite

About The Position

The Panel Care Coordinator functions as an intermediary between the Medical Team and the patient. In this capacity, the role is designed to provide first line support to electronic and telephone queries. This requires the Panel Care Coordinator to proactively manage patient care for those non-office visits. As the primary conduit for the transmission of information between patient and Medical Staff, the Panel Care Coordinator will need to use their discretion to convey pertinent information to the Medical Team. The goal of this position is to gather, assimilate, and convey the correct information to the Medical Team to provide a timely treatment plan.

Requirements

• High School graduate or equivalent required.
• 2 years clinical experience as MA
• Proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
• Ability to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Nice To Haves

• Graduate from a Medical Assistant program accredited by either the ABHES or CAAHEP preferred.
• Prefer currently certified/recognized as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from one of the following institutions: Board of the American Association of Medical Assistants (AAMA); National Association for Health Professionals (NAHP); American Medical Technologists (AMT); Medical Career Assessments (MedCA); National Healthcareer Association (NHA).
• Must maintain certification according to certifying organization’s standards.

Responsibilities

• Provide first line support to electronic and telephone queries.
• Proactively manage patient care for those non-office visits.
• Act as the primary conduit for the transmission of information between patient and Medical Staff.
• Use discretion to convey pertinent information to the Medical Team.
• Gather, assimilate, and convey the correct information to the Medical Team to provide a timely treatment plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED