Car Wash Manager Jobs

About The Position

Requirements

• Proven leadership experience in retail, hospitality, automotive, or another customer-focused environment.
• Strong sales skills and ability to coach others on identifying customer needs and delivering value-based solutions.
• Excellent communication, problem-solving, and decision-making abilities.
• Ability to lead by example in a fast-paced, hands-on environment.
• Strong organizational skills with attention to detail and follow-through.
• Flexible schedule, including weekends, evenings, and holidays as business needs require.
• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 35 pounds.
• Comfort working outdoors in varying weather conditions.
• Ability to bend, reach, climb, and perform repetitive movements throughout the workday.
• Ability to work with regular exposure to water, cleaning chemicals, loud equipment, and moving vehicles.

Nice To Haves

• Basic mechanical aptitude is preferred but not required.

Responsibilities

• Lead, coach, and motivate team members to achieve operational and sales goals.
• Foster a positive, accountable, and customer-focused team culture.
• Train, mentor, and develop employees, providing ongoing coaching and performance feedback.
• Ensure company policies, safety standards, and operating procedures are consistently followed.
• Champion a performance-driven sales culture, particularly for Unlimited memberships.
• Coach team members to identify customer needs and recommend suitable wash and membership options.
• Monitor sales performance and implement strategies to improve results.
• Resolve customer concerns quickly and professionally to build customer loyalty.
• Assist with opening and closing procedures, daily cash handling, and labor management.
• Oversee daily operations across the lot, prep area, kiosks, and wash tunnel to ensure efficient workflow.
• Maintain cleanliness, organization, and facility appearance.
• Identify operational or mechanical concerns and coordinate timely resolutions.
• Help ensure equipment operates safely and efficiently.
• Promote a safe work environment by following OSHA guidelines and company safety standards.
• Conduct routine safety inspections and reinforce safe work practices.
• Ensure proper use of equipment, chemicals, and personal protective equipment (PPE).