General Manager

National Pride Equipment Car Wash Superstore•Lexington, OH

4d•$60,000 - $80,000•Onsite

About The Position

DON'T MISS OUT ON THIS NEW AND EXCITING OPPORTUNITY! BUCKEYE EXPRESS CAR WASH IS EXPERIENCING UNPRECENTED GROWTH! We need highly energetic, enthusiastic, dynamic, big-picture people that want to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match. Think you have what it takes? Apply today!

Requirements

Previous leadership experience in retail, service, hospitality, or car wash operations.
Demonstrated ability to manage daily operations and lead teams effectively.
Strong customer service, communication, and organizational skills.
Ability to manage time, prioritize tasks, and problem-solve in a fast-paced environment.
Basic computer proficiency and ability to use operational systems.
Mechanically inclined with ability to identify and address minor maintenance issues.
Ability to work flexible hours including evenings and weekends.
High School Diploma or equivalent required.

Responsibilities

Own site-level performance including revenue, memberships, labor efficiency, cost control, and profitability.
Execute daily operations to ensure consistent service, throughput, and site readiness.
Maintain efficient staffing schedules aligned with business demand and labor targets.
Monitor and manage site-level inventory including chemicals, supplies, and operational materials.
Identify and resolve operational issues, including minor mechanical and maintenance needs.
Maintain accurate administrative records including scheduling, inventory tracking, and required reporting.
Lead, coach, and develop site team members and shift leaders.
Hire, train, and onboard new employees in accordance with company standards.
Conduct performance reviews, provide feedback, and take corrective action when necessary, including termination.
Maintain consistent training on systems, procedures, safety, and customer service expectations.
Foster a positive, accountable, and high-performing team culture.
Deliver a consistently positive customer experience across all touchpoints.
Resolve customer concerns promptly and professionally while minimizing claims and losses.
Drive site-level sales, membership growth, promotions, and local marketing initiatives.
Support fundraising and community engagement efforts as directed.
Own execution of company safety programs and ensure compliance with all policies and procedures.
Maintain high standards of cleanliness across the tunnel, vacuum lot, customer areas, and backroom.
Ensure equipment, tools, and workspaces are maintained in a safe and organized condition.
Identify safety risks and take immediate corrective action.
Perform other duties as assigned to support business needs.
Directly supervise site-level employees and shift leaders.
Set clear expectations, schedules, and performance standards.
Monitor productivity and provide ongoing coaching and accountability.