Outdoor Guest Service Attendant
Flagstop Car Wash • Short Pump, VA46d • Onsite
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Outdoor Guest Service Attendant (Short Pump)
Flagstop Car Wash•Short Pump, VA
•Onsite
About The Position
Flagstop is hiring a full-time Outdoor Guest Service Attendant at its Short Pump location in Henrico, Virginia. The role provides customer service in an outdoor, fast-paced car wash environment. Attendants assist customers with accounts using iPads and kiosks, promote and sell Unlimited Wash Club memberships, and encourage customers to use the company app. The position involves working outdoors in all weather conditions and in a loud environment, while standing or walking for the duration of an eight-hour shift and lifting up to 50 pounds. Weekend work on both Saturdays and Sundays is required. Morning, afternoon, and evening shifts are available. Starting pay is $15 per hour; the posting reports average additional bonuses and commissions of $3 per hour, with no cap on bonuses or commissions and potential for higher earnings. Flagstop describes opportunities to progress from Guest Service Attendant to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader, and provides ongoing training and development.
Requirements
- Be at least 16 years old.
- Have reliable transportation to arrive on time for all shifts.
- Be able to lift up to 50 pounds.
- Be able to stand or walk continuously for an eight-hour shift.
- Be comfortable working outdoors in extreme heat, cold, and rain, and in a loud, fast-paced environment.
- Provide customer service, operate iPads and kiosks, and actively promote and sell Unlimited Wash Club memberships.
- Commit to working Saturdays and Sundays.
- Bring a positive attitude, a friendly and outgoing personality, and a willingness to work with a team and learn.
Responsibilities
- Provide a positive customer experience and exceptional customer service.
- Actively promote and sell memberships, including Unlimited Wash Club memberships, to new and existing customers.
- Help customers with their accounts using iPads and kiosks.
- Encourage customers to download and use the company app.
- Maintain a neat appearance and good hygiene while wearing the professional uniform.
- Work with the team and learn car wash operations and processes.
- Arrive on time and ready to work assigned shifts.
- Work outdoors in all weather conditions and in a loud, fast-paced environment.
Benefits
- Medical, dental, and vision insurance, with monthly premiums covered up to 100%.
- Up to five free counseling sessions per year.
- $10,000 in free life insurance coverage.
- Supplemental coverage options for critical illness, hospital, accident, and short-term disability.
- Free Employee Assistance Program.
- 401(k) plan with up to a 3% company match.
- College tuition assistance for student team members.
- Referral rewards of up to $300 for each referred team member hired.
- Working Advantage discounts on flights, hotels, rental cars, entertainment, and more.
- Free ultimate car washes.
- Accrued paid time off.
- Free uniform shirts provided on the first day.
- Mobile app for tracking pay and managing schedule preferences.
- Commuter and transportation support through GRTC RideFinders, including carpooling and ridesharing resources.
- Ongoing training and leadership development.
- Formal team-member recognition during meetings and in company newsletters.
- Bonuses and commissions with no stated cap.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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