Outdoor Guest Service Attendant (Stonebridge)
About The Position
Join Flagstop — a recognized Top Workplace with multiple culture badges and industry accolades. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for our Outdoor Guest Service Attendant role in a fast-paced, exciting environment. This position offers opportunities for career growth, flexible scheduling, and competitive pay with potential for bonuses and commissions. You will learn guest service, wash operations, and core processes, with a clear path for advancement into leadership roles.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Lift up to 50 lbs.
- Stand or walk continuously for the duration of an 8-hour shift.
- Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
- Thrive in a loud, fast-paced environment.
- Deliver exceptional customer service.
- Operate iPads/kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Nice To Haves
- Bubbly, friendly, outgoing personality.
Responsibilities
- Provide exceptional customer service to guests.
- Actively promote and sell memberships to new and existing customers.
- Navigate through iPads and Kiosks to assist customers with their accounts.
- Encourage customers to download and use the company app.
- Maintain a neat appearance and clean hygiene with the professional uniform.
- Work collaboratively with a team.
- Show up to work on time and ready to provide a fantastic customer experience.
- Assist customers with their accounts.
- Promote and sell Unlimited Wash Club memberships.
Benefits
- Competitive Pay starting at $15/hour with an average of $3.00/hour extra in bonuses and commissions.
- Flexible Schedules (Morning, afternoon, and evening shifts available).
- Growth Opportunities with a clear path for promotion.
- Comprehensive Health Coverage (Medical, Dental, and Vision insurance with up to 100% covered monthly premiums).
- Mental Health Support (Up to 5 free counseling sessions per year).
- Free Life Insurance ($10,000 coverage).
- Supplemental Protection (Critical Illness, Hospital, Accident, and Short-Term Disability coverage options).
- Free Employee Assistance Program (EAP).
- 401(k) Retirement Match (up to a 3% company match).
- College Tuition Assistance for student team members.
- Team Member Referral Program (Earn up to $300 per referral).
- Working Advantage Discounts (on flights, hotels, rental cars, entertainment, etc.).
- Free Ultimate Car Washes.
- Paid Time Off (PTO).
- Free Uniform Shirts.
- Self-Service App for pay and schedule management.
- Commuter & Transportation Support (GRTC RideFinders options).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
