Outdoor Guest Service Attendant (Kilmarnock)
About The Position
Join Flagstop, recognized as a Top Workplace for 2025 and 2026, and a Fastest-Growing Company. We are seeking enthusiastic individuals for our Outdoor Guest Service Attendant role in a fast-paced and exciting environment. As the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we offer a dynamic team atmosphere. This role involves working outdoors in all weather conditions and requires a positive attitude, exceptional customer service skills, and the ability to promote and sell memberships. We offer opportunities for career growth, with many leaders starting in this position.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
- Bring a positive attitude to work daily.
- Display exceptional customer service skills; bubbly, friendly, outgoing personality.
- Enjoy working with a team and learning new things about the car wash daily.
- Show up to work on time and ready to provide a fantastic customer experience to our guests.
Responsibilities
- Actively promote and sell memberships to new and existing customers.
- Maintain a neat appearance and clean hygiene with our professional uniform.
- Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
- Encourage customers to download and use our app for a better car care experience.
- Deliver exceptional customer service.
- Operate iPads/kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
- Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
- Commit to working weekends (Saturdays and Sundays required).
Benefits
- Competitive Pay starting at $15/hour, with average hourly pay of $18.00/hour including bonuses and commissions.
- Flexible Schedules (Morning, afternoon, and evening shifts available).
- Growth Opportunities (Guest Service Attendant, Lead Guest Service Attendant, Assistant Site Leader, Site Leader).
- Outdoor Work environment.
- Convenient work locations near home.
- Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
- Mental Health Support: Access up to 5 free counseling sessions per year.
- Free Life Insurance: $10,000 in free life insurance coverage.
- Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
- Free Employee Assistance Program (EAP).
- 401(k) Retirement Match: Up to a 3% company match.
- College Tuition Assistance for student team members.
- Team Member Referral Program: Earn up to $300 for every referral hired.
- Working Advantage Discounts: Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
- Free Ultimate Car Washes.
- Paid Time Off (PTO).
- Free Uniform Shirts.
- Self-Service App to track pay and manage schedule preferences.
- Commuter & Transportation Support: Access to GRTC RideFinders options.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
