Outdoor Guest Service Attendant (Petersburg)

Flagstop Car Wash•Petersburg, VA

4d•$15 - $18•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 & 2026, with numerous culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for a fast-paced, exciting environment. This role involves outdoor work in all weather conditions and offers opportunities for career growth, with 26% of our team members earning promotions last year. Many leaders started in this same role. We are committed to helping you Earn More, build your Career Growth, Simplify the work, and feel Supported.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs.
Stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.

Responsibilities

Provide exceptional customer service.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
Work with a team and learn new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience.
Encourage customers to download and use our app for a better car care experience.

Benefits

Competitive Pay starting at $15/hour, with an average hourly pay of $18.00/hour including bonuses and commissions.
Potential for higher earnings with no cap on commissions/bonuses.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Potential to move into Lead Guest Service Attendant, Assistant Site Leader, and Site Leader roles.
Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
401(k) Retirement Match: Up to a 3% company match.
College Tuition Assistance for student team members.
Team Member Referral Program: Earn up to $300 for referrals.
Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO).
Free Uniform Shirts.
Self-Service App for pay and schedule management.
Commuter & Transportation Support: Access to GRTC RideFinders options.