Outdoor Guest Service Attendant (Petersburg)

Flagstop Car Wash•Petersburg, VA

3d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace with multiple culture badges, including Innovation, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team in a fast-paced, exciting environment. This role offers opportunities for career growth, with a clear path from Guest Service Attendant to Site Leader. We are committed to helping our team members Earn More, build their Career Growth, Simplify the work, and feel Supported.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.

Responsibilities

Provide exceptional customer service.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Navigate through iPads and Kiosks to assist customers with their accounts.
Encourage customers to download and use our app for a better car care experience.
Work confidently outdoors in all weather conditions.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.

Benefits

Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Access up to 5 free counseling sessions per year for mental health support.
$10,000 in free life insurance coverage.
Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
401(k) plan with up to a 3% company match.
Educational financial support for student team members.
Earn up to $300 for every referral hired.
Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
Free Ultimate Car Washes.
Accrue paid time off.
Free uniform shirts.
Access to GRTC RideFinders options, including carpooling and ridesharing resources.
Ongoing training resources for skill-building and leadership development.
Formal recognition during team meetings and company newsletters.