Outdoor Guest Service Attendant (Chamberlayne)
About The Position
Join Flagstop — a recognized Top Workplace for 2025 and 2026, with numerous culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team in a fast-paced, exciting environment. This role offers opportunities for career growth, with 26% of our team members earning promotions last year. Many leaders started in this same position. We are committed to helping you Earn More, build your Career Growth, Simplify the work, and feel Supported.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
- Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
- Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Responsibilities
- Learn guest service, wash operations, and core processes.
- Build leadership skills and help manage daily site operations.
- Develop skills in team coaching, operations, and site management.
- Lead your own location, grow your team, and drive site success.
- Bring a positive attitude to work daily.
- Display exceptional customer service skills; bubbly, friendly, outgoing personality.
- Actively promote and sell memberships to new and existing customers.
- Maintain a neat appearance and clean hygiene with our professional uniform.
- Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
- Enjoy working with a team and learning new things about the car wash daily.
- Show up to work on time and ready to provide a fantastic customer experience to our guests.
- Encourage customers to download and use our app for a better car care experience!
Benefits
- Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
- Access up to 5 free counseling sessions per year for mental health support.
- $10,000 in free life insurance coverage.
- Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
- Confidential support through a Free Employee Assistance Program (EAP).
- 401(k) plan with up to a 3% company match.
- Educational financial support for student team members through College Tuition Assistance.
- Earn up to $300 for every referral hired through the Team Member Referral Program.
- Exclusive discounts on flights, hotels, rental cars, entertainment, and more through Working Advantage Discounts.
- Free Ultimate Car Washes.
- Accrue paid time off (PTO).
- Free uniform shirts provided on day one.
- Self-Service App to track pay and manage schedule preferences.
- Access to GRTC RideFinders options, including carpooling and ridesharing resources.
- Ongoing training resources for leadership and development.
- Formal recognition during team meetings and company newsletters.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
