Outdoor Guest Service Attendant (Ashland)

Flagstop Car Wash•Ashland, VA

7h•Onsite

About The Position

Join Flagstop, a recognized Top Workplace and a rapidly growing company in the car wash industry. We are seeking enthusiastic individuals for our Outdoor Guest Service Attendant role. This position offers a dynamic work environment with opportunities for career advancement. As an official Car Wash of VCU and a partner of the Richmond Flying Squirrels and Richmond Spiders, we are looking for individuals who are passionate about customer service and eager to grow with us. We offer competitive pay, flexible scheduling, and a supportive team culture.

Requirements

Minimum age requirement of 16 years or older.
Reliable transportation to ensure on-time arrival for all shifts.
Ability to lift up to 50 lbs.
Ability to stand or walk continuously for the duration of an 8-hour shift.
Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Ability to thrive in a loud, fast-paced environment.
Exceptional customer service skills.
Ability to operate iPads/kiosks.
Willingness to actively promote and sell Unlimited Wash Club memberships.
Commitment to working weekends (Saturdays and Sundays required).

Nice To Haves

Bubbly, friendly, outgoing personality.

Responsibilities

Provide exceptional customer service to all guests.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with the professional uniform.
Use technology (iPads and Kiosks) to assist customers with their accounts.
Work effectively as part of a team and learn about car wash operations.
Ensure on-time arrival and readiness to provide a fantastic customer experience.
Encourage customers to download and use the company app.

Benefits

Competitive pay starting at $15/hour, with average hourly pay of $18.00/hour including bonuses and commissions.
Potential for higher earnings with no cap on commissions/bonuses.
Flexible schedules (morning, afternoon, and evening shifts available).
Growth opportunities with a clear career path from Guest Service Attendant to Site Leader.
26% of team members earned a promotion in the last year.
Outdoor work environment.
Convenient locations with over 30 sites.
Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access to up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
401(k) Retirement Match: Up to a 3% company match.
College Tuition Assistance for student team members.
Team Member Referral Program: Earn up to $300 per referral hired.
Working Advantage Discounts on travel, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO).
Free Uniform Shirts.
Self-Service App for pay and schedule management.
Commuter & Transportation Support through GRTC RideFinders.
Leadership & Development: Ongoing training resources.
Team Member Recognition programs.