Outdoor Guest Service Attendant (Hopewell)
About The Position
Join Flagstop, a recognized Top Workplace with a dynamic team and a fast-paced, exciting environment. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team as Guest Service Attendants. This role offers opportunities for growth, competitive pay, and a supportive work environment. If you enjoy working outdoors and providing exceptional customer service, this career is for you. We offer flexible schedules, with morning, afternoon, and evening shifts available, and numerous locations to choose from, aiming to place you at a site closest to your home.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Ability to lift up to 50 lbs.
- Ability to stand or walk continuously for the duration of an 8-hour shift.
- Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
- Ability to thrive in a loud, fast-paced environment.
- Deliver exceptional customer service.
- Operate iPads/kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Nice To Haves
- Positive attitude.
- Bubbly, friendly, outgoing personality.
- Tech skills to navigate through iPads and Kiosks.
- Enjoy working with a team and learning new things.
Responsibilities
- Provide exceptional customer service.
- Actively promote and sell memberships to new and existing customers.
- Navigate through iPads and Kiosks to assist customers with their accounts.
- Encourage customers to download and use the company app.
- Maintain a neat appearance and clean hygiene with the professional uniform.
- Work as part of a team and learn about car wash operations daily.
- Ensure on-time arrival for all shifts.
- Work outdoors in all weather conditions.
- Operate iPads/kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Benefits
- Competitive Pay starting at $15/hour, with an average of $3.00/hour extra in bonuses and commissions, averaging $18.00/hour.
- Potential for higher earnings with no cap on commissions/bonuses.
- Flexible Schedules (Morning, afternoon, and evening shifts available).
- Growth Opportunities with promotion potential (26% of team members promoted last year).
- Outdoor work environment.
- Convenient locations (over 30 locations).
- Comprehensive Health Coverage (Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance).
- Mental Health Support (Up to 5 free counseling sessions per year).
- Free Life Insurance ($10,000 coverage).
- Supplemental Protection (Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability).
- Free Employee Assistance Program (EAP).
- 401(k) Retirement Match (Up to 3% company match).
- College Tuition Assistance for student team members.
- Team Member Referral Program (Earn up to $300 per referral).
- Working Advantage Discounts (Flights, hotels, rental cars, entertainment, etc.).
- Free Ultimate Car Washes.
- Paid Time Off (PTO).
- Free Uniform Shirts.
- Self-Service App for pay and schedule management.
- Commuter & Transportation Support (GRTC RideFinders options).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
