Outdoor Guest Service Attendant (Ashland)

Flagstop Car Wash•Ashland, VA

2d•$15 - $18•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 & 2026, with numerous culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are seeking enthusiastic individuals for a fresh opportunity in a fast-paced, exciting environment. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are looking for YOU to join our dynamic team!

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs.
Stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Use tech skills to navigate through our iPads and Kiosks as you assist customers with their accounts.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Maintain a neat appearance and clean hygiene with our professional uniform.

Responsibilities

Learn guest service, wash operations, and core processes.
Build leadership skills and help manage daily site operations.
Develop skills in team coaching, operations, and site management.
Lead your own location, grow your team, and drive site success.
Provide a fantastic customer experience to our guests.
Encourage customers to download and use our app for a better car care experience!
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.

Benefits

Competitive Pay: Starts at $15/hour, with an average of $3.00/hour extra in bonuses and commissions, averaging $18.00/hour. No cap on commissions/bonuses.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: 26% of team members earned a promotion last year. Potential to advance from Guest Service Attendant to Lead Guest Service Attendant, Assistant Site Leader, and Site Leader.
Outdoor Work: Opportunity to work in fresh air year-round.
Convenient Locations: Over 30 locations to choose from, aiming for a spot close to home.
Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
Mental Health Support: Access up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 in free life insurance coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP): Confidential support for life's challenges.
401(k) Retirement Match: Up to a 3% company match.
College Tuition Assistance: Educational financial support for student team members.
Team Member Referral Program: Earn up to $300 for every referral hired.
Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
Free Ultimate Car Washes.
Paid Time Off (PTO): Accrue paid time off.
Free Uniform Shirts.
Self-Service App: To track pay and manage schedule preferences.
Commuter & Transportation Support: Access to GRTC RideFinders options.