Outdoor Guest Service Attendant (Hopewell)
About The Position
Join Flagstop — a recognized Top Workplace for 2025 & 2026, with numerous culture badges including Innovation Top 5%, Trusted Leader, and Supportive Managers. We are also a Fastest-Growing Company and one of the Top 50 largest car wash companies in the U.S. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for our Outdoor Guest Service Attendant role in a fast-paced, exciting environment. This position offers opportunities for career growth, with 26% of our team members earning promotions last year. Many leaders started in this role. We are committed to helping you Earn More, build your Career Growth, Simplify the work, and feel Supported. This role is ideal for those who enjoy working outdoors in fresh air year-round and appreciate convenient locations close to home.
Requirements
- Meet the minimum age requirement of 16 years or older.
- Maintain reliable transportation to ensure on-time arrival for all shifts.
- Lift up to 50 lbs.
- Stand or walk continuously for the duration of an 8-hour shift.
- Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
- Thrive in a loud, fast-paced environment.
- Deliver exceptional customer service.
- Operate iPads/kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
- Commit to working weekends (Saturdays and Sundays required).
Nice To Haves
- Positive attitude.
- Bubbly, friendly, outgoing personality.
- Tech skills to navigate iPads and Kiosks.
- Enjoy working with a team and learning new things.
Responsibilities
- Provide exceptional customer service.
- Actively promote and sell memberships to new and existing customers.
- Maintain a neat appearance and clean hygiene with our professional uniform.
- Use technology (iPads and Kiosks) to assist customers with their accounts.
- Work with a team and learn about the car wash operations.
- Show up to work on time and ready to provide a fantastic customer experience.
- Encourage customers to download and use the company app.
- Operate iPads/kiosks.
- Actively promote and sell Unlimited Wash Club memberships.
Benefits
- Competitive Pay: $15/hour starting, with an average of $3.00/hour extra in bonuses and commissions, averaging $18.00/hour.
- Potential for higher earnings with no cap on commissions/bonuses.
- Flexible Schedules: Morning, afternoon, and evening shifts available.
- Growth Opportunities: Clear career path from Guest Service Attendant to Site Leader.
- Outdoor Work Environment.
- Convenient Locations: Over 30 locations to choose from.
- Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
- Mental Health Support: Up to 5 free counseling sessions per year.
- Free Life Insurance: $10,000 in coverage.
- Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
- Free Employee Assistance Program (EAP).
- 401(k) Retirement Match: Up to a 3% company match.
- College Tuition Assistance for student team members.
- Team Member Referral Program: Earn up to $300 per referral.
- Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
- Free Ultimate Car Washes.
- Paid Time Off (PTO).
- Free Uniform Shirts.
- Self-Service App for pay and schedule management.
- Commuter & Transportation Support: Access to GRTC RideFinders options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
