Outdoor Guest Service Attendant (Kilmarnock)

Flagstop Car Wash•Kilmarnock, VA

13d•$15 - $18•Onsite

About The Position

Join Flagstop — a recognized Top Workplace with multiple culture badges and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals for our dynamic team in a fast-paced, exciting environment. This role offers a fresh opportunity for those looking to grow their careers in the car wash industry.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Ability to lift up to 50 lbs.
Ability to stand or walk continuously for the duration of an 8-hour shift.
Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Ability to thrive in a loud, fast-paced environment.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Positive attitude.
Bubbly, friendly, outgoing personality.
Tech skills to navigate through iPads and Kiosks.
Enjoy working with a team and learning new things.

Responsibilities

Provide exceptional customer service to guests.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with the professional uniform.
Use technology (iPads and Kiosks) to assist customers with their accounts.
Work collaboratively with a team and learn about the car wash operations.
Ensure on-time arrival and readiness to provide a fantastic customer experience.
Encourage customers to download and use the company app.
Work confidently outdoors in all weather conditions.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Benefits

Competitive Pay: $15/hour starting, with an average of $3.00/hour extra in bonuses and commissions, averaging $18.00/hour.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Potential for promotion, with 26% of team members promoted last year.
Health & Wellness: Comprehensive Health Coverage (Medical, Dental, Vision) with up to 100% covered monthly premiums.
Mental Health Support: Up to 5 free counseling sessions per year.
Free Life Insurance: $10,000 coverage.
Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
Free Employee Assistance Program (EAP).
Financial Wellness & Rewards: 401(k) Retirement Match (up to 3%).
College Tuition Assistance for student team members.
Team Member Referral Program: Earn up to $300 per referral.
Working Advantage Discounts: Exclusive discounts on travel, entertainment, and more.
Work-Life & Daily Perks: Free Ultimate Car Washes.
Paid Time Off (PTO).
Free Uniform Shirts.
Self-Service App for pay and schedule management.
Commuter & Transportation Support: Access to GRTC RideFinders options.