Call Center Manager Jobs

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Inside Sales Rep

XL PartsIndianapolis, IN

About The Position

The Inside Sales Representative will handle high volume incoming sales and customer inquiries, make outbound sales calls and will maintain our high standards of customer service.

Requirements

  • Knowledge of auto parts or the automotive industry
  • Must have reliable transportation
  • Communication, must communicate professionally with all customers and teammates
  • Bilingual: Fluent in Spanish and English
  • Dress code, must maintain a professional appearance at all work times

Nice To Haves

  • ASE Certified Parts Specialist a plus

Responsibilities

  • Answer high volume of incoming calls
  • Conduct outbound phone calls within established sales protocol
  • Effectively identify sales opportunities
  • Actively listen to customer’s requests and concerns
  • Create orders and quotes promptly and accurately
  • Answer all customer’s automotive parts and general inquiries
  • Gather and maintain customer profile information
  • Maintain clear records in CRM
  • Available Monday thru Saturday 7:30 am to 6:30 pm

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401k, paid time off
  • Opportunities for advancement

Career Resources

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