Barista Jobs in Tacoma, VA

About The Position

Requirements

• Excellent customer service skills.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

• Any previous comparable experience.

Responsibilities

• Create a welcoming environment by answering questions about products sold in the department and throughout the store.
• Maintain knowledge of department products, answer questions, and make suggestions.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Prepare beverages to recipes and standards and customer requests using proper equipment; tender transactions according to company best practices.
• Offer product samples and inform customers about coffee shop specials.
• Provide customers with fresh products in the correct portion sizes, or as close as possible to the amount ordered, to prevent shrink.
• Recommend coffee shop items to customers.
• Use coffee shop equipment according to company guidelines; prepare, package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Use kitchen equipment, espresso machines, blenders, computerized scales, and steamers properly.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special advertisements.
• Follow safety procedures, identify and report unsafe conditions, and comply with food safety regulations and guidelines.
• Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
• Notify management of customer or employee accidents and report safety risks, issues, or illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict reasonably, cooperatively, and without confrontation.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance as needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.