About The Position

The Assistant Barista Team Lead executes a variety of tasks throughout the front end of the store and helps create the Starbucks Experience for Bashas’ customers. The role provides prompt service, quality beverages and products, and a clean, comfortable store environment. The Assistant Barista Team Lead is a responsible team player who is ready to learn, works at a fast pace, pays close attention to detail, and provides memorable customer experiences.

Requirements

  • Friendly and customer-service oriented.
  • Self-motivated, with strong attention to detail, quality, and presentation.
  • Able to communicate effectively with coworkers and customers.
  • Able to work independently, manage time effectively, and multitask in a fast-paced environment.
  • Able to read, understand, and follow verbal and written directions.
  • Able to reliably meet the required work schedule and follow the company attendance policy.
  • Must be at least 18 years old.

Responsibilities

  • Observe and support store rules and company policies.
  • Ensure compliance with safety regulations, health department requirements, and weights and measures requirements.
  • Deliver customer service by putting customers first, connecting with them, and discovering and responding to their needs.
  • Consistently provide quality beverages, whole beans, and food products in accordance with recipes and presentation standards, and follow health, safety, and sanitation guidelines.
  • Act with integrity, honesty, and knowledge in support of Bashas’ and Starbucks’ culture, values, and missions.
  • Maintain a calm presence during high-volume periods or unusual events and help maintain a clean, comfortable store environment.
  • Anticipate customer and store needs.
  • Follow operational policies and procedures, including cash-handling, safety, and security procedures.
  • Keep the workspace clean and organized so inventory and products can be located as needed.
  • Recognize and reinforce individual and team accomplishments.
  • Assist with training new team members by reinforcing successful performance and providing respectful, encouraging coaching as needed.
  • Maintain regular and consistent attendance and punctuality.
  • Perform other related duties as assigned.
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