About The Position

The Assistant Deli Team Lead directs and supervises deli/bistro department activities and personnel to achieve merchandising, sales, and customer service goals. The role requires previous food service management experience and includes overseeing food preparation and service, merchandising, inventory and ordering, team scheduling and development, customer service, food safety, sanitation, and department cleanliness. The position may also perform other duties assigned by management. Applicants must be at least 18 years old.

Requirements

  • Previous food service management experience.
  • Must be at least 18 years old.

Responsibilities

  • Direct department personnel and work toward department goals and objectives, communicating with the store director and deli/bistro department supervisors.
  • Select, onboard, and coach new team members.
  • Schedule team members.
  • Order products and supplies to maintain adequate stock and merchandising standards.
  • Maintain a positive, friendly attitude toward customers and team members, and provide attentive customer engagement, product information, selling suggestions, sampling, and thanks.
  • Oversee preparation, serving, and merchandising of deli/bistro food items, including entrees, fried foods, roasted chickens, pizzas, prepared salads, sandwiches, and other meal items for hot cases, salad cases, and steam tables.
  • Merchandise, slice, and weigh prepared deli meats and cheeses.
  • Display deli/bistro merchandise according to department or company merchandising guidelines.
  • Rotate deli/bistro items and maintain product quality, safety, and shrink control.
  • Ensure department personnel follow county, city, and company food safety and sanitation guidelines and policies.
  • Receive merchandise and supplies, audit invoices, break down orders, and place products in storage areas, refrigerated walk-in coolers, or freezer walk-ins.
  • Process cash register transactions, provide change, and process refunds.
  • Use the scale printer machine and ensure weights and pricing are correct.
  • Monitor product pricing, signage, placement, shelf tags, and shelf signage.
  • Keep sales counters, food preparation areas, warehouse shelving, walk-in coolers, and freezers clean and orderly.
  • Ensure department personnel use proper safety equipment and procedures.
  • Take customer orders and ensure they are completed on time and to the customer's satisfaction.
  • Perform other duties as needed or assigned by management.
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