Banker Jobs

About The Position

Requirements

• Bachelor’s degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered instead.
• Roles at this level typically require less than one year of professional experience and/or successful completion of a formal development program.
• Ability to serve as a Notary Public in the applicable state.
• Candidates are subject to additional background checks required by Consumer Financial Protection Bureau regulations.
• Demonstrated knowledge, skills, and abilities appropriate to the role, including customer focus and effective risk management.

Nice To Haves

• Accountability
• Banking
• Client loyalty
• Customer experience (CX)
• Customer service
• Identifying opportunities
• Leveraging technology
• Proactive sales
• Banking products
• Business acumen
• Customer experience management
• Digital awareness
• Effective communications
• Managing multiple priorities
• Matrix management
• Prospecting
• Selling
• Understanding customer needs

Responsibilities

• Acquire and expand consumer and business banking relationships with sales revenue under $2 million.
• Manage and grow Business Banking relationships in the under-$2-million sales-revenue segment.
• Generate leads proactively, conduct appointments inside and outside the branch, and create quality referrals to ecosystem partners.
• Use client information and knowledge of bank products and services to develop actionable sales strategies and grow clients’ share of wallet.
• Collaborate with ecosystem partners, identify the appropriate resources for clients, make introductions, and follow up on referrals.
• Work with the Branch Manager, Business Banker, and branch team to identify consumer and business banking opportunities and follow up on independent opportunities.
• Deliver a differentiated client experience throughout acquisition, onboarding, and servicing, using advanced conversation skills and tailored solutions.
• Address client needs involving deposits, lending, cash management, payments, and investing; resolve problems courteously and urgently, escalating when necessary.
• Advocate for clients and prospects across product, support, operations, and other PNC departments, identifying trends and unique client needs.
• Engage clients in the branch lobby and educate them about options for managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to identify, mitigate, and resolve customer problems and build client loyalty.
• Manage risk by adhering to policies and procedures, using sound judgment, and applying heightened scrutiny to avoid loss.
• Participate in branch daily operations and help ensure they are completed efficiently and accurately.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select programs that are fully paid.
• Wellness program with financial incentives.
• Maternity and/or parental leave, subject to eligibility.
• Up to 11 paid holidays each year, subject to eligibility.
• Nine occasional absence days each year, unless otherwise required by law.
• Between 15 and 25 vacation days each year, depending on career level and years of service.