Back Office Medical Assistant Jobs

About The Position

Requirements

• Proof of completion of high school with a minimum overall GPA of 2.5 or completion of General Educational Development (GED) with a minimum overall score of 162.5.
• Health care related knowledge frequently acquired through completion of a trade school, para-professional, or certificate type program.
• Two years of experience or successful completion of a medical assistant externship with Family HealthCare Network.
• MA Certification required. MA Certification from a medical doctor will be considered.
• Injection certification is required. As an alternative, a venipuncture, injection and skin test certificate can be completed as part of the initial job specific competencies.
• Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
• Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
• Ability to create basic presentations in Microsoft PowerPoint.
• Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation.
• Effectively conveys technical information to non-technical audiences.

Nice To Haves

• If an individual has completed a degree at a higher level than required by the role and had a stronger GPA in that program, they may provide proof of GPA from that degree in lieu of the high school diploma.
• For Back Office Medical Assistants working in the PACE program – A minimum of one (1) year of documented experience working with the frail or elderly population. The experience used to satisfy this requirement can also be included in the 2-year experience required in number (3) above.

Responsibilities

• Supporting and monitoring patient flow in the back office, including scrubbing appointments, assisting with patient distribution, informing patients of wait times, scheduling appointments, and following up on no-show appointments.
• Performing various aspects of patient visits, such as reviewing health records, updating clinical information, obtaining vital signs, initiating specialty care referrals, supporting dispensary functions, completing clinical forms, and maintaining communication within the patient care team.
• Performing important medical tests and procedures on patients, including preparing instruments, obtaining consent, performing quality control on screening equipment, performing CLIA waived screenings, injection techniques, standing orders, clinical indicators, specimen collection, and venipuncture procedures (if certified).
• Obtaining medical record releases and ensuring the processing of medical record requests, including scanning documents into the electronic health record system and performing documentation.
• Preparing and stocking exam rooms/lab and monitoring adequate supplies.
• Discarding of Biohazard waste and sharps.
• Performing weekly testing and weekly/monthly cleaning of sterilization equipment and the sterilization of medical equipment.
• Maintenance of the mobile health unit, including cleaning, restocking, dumping septic tank, refueling, driving the unit, maintaining vehicle logs, assisting passengers, reporting vehicle issues, and cooperating with inspections.
• Performing within PACE's established policies, procedures, and regulations (if functioning within the PACE program).
• Adhering to the Attendance and Absenteeism Policy.
• Ability to present to and work at any FHCN location based on business need.
• Performing other duties as assigned.