Assistant Jobs

About The Position

Requirements

• Above and Beyond Customer Service
• High School Diploma or Equivalent
• Prior supervisory experience
• Prior cashier experience

Responsibilities

• Greet/supervise the greeting of customers, respond to customer questions/requests/complaints and explaining of store policies in a courteous manner
• Initiate and/or make recommendations regarding the hiring, discipline, promotion, and evaluation of all front-end personnel
• Orient/train all new front-end associates and retrain when necessary
• Develop with approval of the store manager a weekly labor schedule for all front-end employees
• Assure the safety of self, customers, and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately
• Bag customer purchases quickly and correctly
• Understand the operation, safety requirements and restraints of an electronic cash register, scanner, scale, and intercom system
• Monitor front-end service and call for additional front-end help and/or open express lanes when necessary
• Get change for cashiers and to approve checks, as well as refunds and voids
• Supervise/perform checkout and proper bagging of customer purchases, including movement of bagged purchases from store to customer car
• Supervise/perform the return of "go backs" to their location in the case/shelf, refill of bag-stand areas, collection of carts from parking lot
• Ensure that store opening and closing accounting procedures are followed
• Ensure that front-end personnel are aware of new produce items, policies, procedures, rules, etc.
• Prevent loss of money and merchandise by ensuring that cashiers remove items from the bottom of the cart, handle products carefully and complete price-checks on not-on-file items
• Correctly identify produce, accurately count money, and use store procedures for the acceptance of coupons, EBT, credit/debit cards, charge sales and checks
• Make judgments concerning employee scheduling, order of product/supplies, hiring/supervision of employees, merchandising plans, operational policies and procedures and the sales/promotion of merchandise
• Model teamwork and STAR Customer Service