Assistant Manager Jobs

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About The Position

The Transportation Assistant Manager will assist the Campus Transportation Manager to coordinate and oversee all transportation needs at his/her campus. This role involves learning, adapting, and surpassing departmental goals, including coordinating school bus routes, scheduling, and managing daily bus and driver operations. The Assistant Manager must ensure compliance with all federal, state, and local regulations, train staff on software for mapping, routing, and services to ensure efficient fleet operation. A primary focus is the safe transportation of all students, aiming for zero preventable incidents/accidents. Responsibilities also include screening and training drivers, fostering a culture of safety, managing driver credentials and training completion, overseeing dispatch operations, responding to accidents and emergencies (including after-hours and weekends), and maintaining operational efficiency within budget. The role requires developing driver schedules, auditing team participation, monitoring preventive maintenance, and serving as a substitute bus driver when needed. The Assistant Manager is responsible for staff retention, ensuring qualified hires, maintaining fleet safety, managing maintenance costs, and utilizing tools like Transfinder and Synovia for route optimization and fleet performance analysis. Excellent customer service and communication with school staff, administrators, parents, and external agencies are essential for resolving issues and coordinating services.

Requirements

  • Education: GED or High School Diploma
  • Experience in the operation of large passenger vehicles; or an equivalent combination of experience and training
  • Ability to manage student behavior
  • Valid Commercial Driver’s License (CDL) with class P (passenger) and S (school bus) endorsements
  • Completed bus driver safety training course
  • Must be over 18 years old
  • Pass alcohol and drug tests
  • DOT Physical Examination
  • Communication skills: Being able to develop the Transportation Assisting Manager (if applicable) to be able to use listening techniques and nonverbal strategies to improve conversations
  • Conflict Resolution: Being able to coach the ability to define and identify conflict styles, causes, and methods for handling conflict and improve the department’s or organization’s productivity
  • Leadership: Have the ability to delegate and manage a wide variety of skillsets, recognize strengths, identify improvement areas, and properly use team members' skillsets.
  • Time management: Be able to balance a heavy workload and time constraints while managing and delegating other employees and projects.

Nice To Haves

  • Bilingual Preferred (English/Spanish)

Responsibilities

  • Assist the Campus Transportation Manager to coordinate and oversee all transportation needs at his/her campus.
  • Work towards learning, adapting and surpassing the goals set forth by the department.
  • Coordinate school bus routes, scheduling and learn daily operations of buses and bus drivers.
  • Ensure to follow all federal, state, and local regulations and applicable laws.
  • Train and develop the usage of software for mapping, routing, and services that ensure the fleet is running efficiently.
  • Ensure the safe transportation of all students, aiming for "0" preventable incidents/accidents.
  • Screen and test potential candidates to show they possess or are acquiring excellent skills in operating a school bus.
  • Ensure drivers are fully trained in Pre/Post Trip inspections.
  • Place a culture of safety first in all operations, setting the example and holding the team accountable for all safety initiatives.
  • Ensure drivers maintain and carry up-to-date credentials at all times.
  • Ensure drivers complete all required trainings on time.
  • Ensure compliance with time schedules and applicable laws, codes, rules and regulations.
  • Oversee the daily operations of the dispatch office.
  • Monitor two-way radios to effectively address bus problems, lateness and accidents.
  • Receive and respond to drivers' accidents.
  • Drive to accident scenes and conduct internal accident investigations; gather information, take photos and assist students and staff.
  • Obtain accident reports from the highway patrol and police agencies.
  • Receive and respond to emergency calls after hours and on weekends.
  • Maintain an efficient operation that does not exceed a Cost Per Mile of <$3.70.
  • Develop a schedule for all drivers that creates an environment where drivers are fulfilling their primary role of driving while on the clock.
  • Continuously audit team’s participation to ensure systems are not being abused.
  • Monitor preventive maintenance to assure costly repairs are avoided.
  • Serve as a substitute Bus Driver when needed.
  • Create a work environment where team members thrive with a minimum of 85% transportation staff retention.
  • Screen employees to ensure only qualified, quality, and dedicated individuals are brought on.
  • Ensure employees understand expectations and work conditions before being hired.
  • Maintain fleet in safe operating condition while having a 7% savings on maintenance cost over previous year.
  • Ensure that maintenance supplies are not over purchased.
  • Ensure PMs are done in a systematic order.
  • Utilize Transfinder to create/update routes at the campus level.
  • Ensure all routes are created and kept up-to-date.
  • Ensure no route exceeds 10% more than its rosters are rated for.
  • Ensure driver records are kept up-to-date in Route Finder.
  • Ensure student records are kept up-to-date in Route Finder.
  • Utilize Synovia to analyze reports (Planned vs. Actual Routes, bus arrival times at stops).
  • Generate and analyze reports of the fleet’s overall activity, then drill down into stop-by-stop data to see exactly how each driver and each bus is performing.
  • Provide excellent customer service.
  • Communicate with school site staff, administrators, parents and outside agencies to exchange information, coordinate activities and resolve issues, concerns and questions regarding transportation services, student behavioral problems and special accommodations for students.

Benefits

  • Compensation: hourly rate ranging between $20.75 for 0 years of experience and $25.50
  • Performance bonus based on team performance and goal attainment.
  • Comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children.
  • Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
  • Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
  • Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.
  • Dental plans
  • Vision plans
  • Disability insurance
  • Life insurance
  • Parenting benefits
  • Generous vacation time
  • Referral bonuses
  • Professional development
  • Relocation allowance to defray the cost of moving for this role, if applicable.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

501-1,000 employees

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