Analyst Jobs

About The Position

Requirements

• Bachelors degree in related field or equivalent combination of experience, education, and training
• 2-4 years of proven Business Analyst experience required
• Familiarity with Microsoft Office products, especially Outlook, Excel, Word, Visio, and PowerPoint
• Ability to adapt and respond to different types of people and tasks
• Excellent communication and documentation skills
• Ability to multi-task, prioritize, and manage time effectively and efficiently
• Reliable transportation and the ability to be punctual and dependable
• Extensive experience planning, facilitating, eliciting, documentation and managing business, functional and technical requirements

Nice To Haves

• Insurance background and TPA operations knowledge preferred
• Experience with JIRA or similar project management software preferred
• May have agent license but no active appointments

Responsibilities

• Research, evaluate, and analyze data and workflow processes to develop business requirements and/or present recommendations on process improvement and new project requests
• Facilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate training
• Facilitate work sessions with technical resources and Quality Assurance to ensure all parties understand the business needs, and to discuss potential solutions, timelines, and any project dependencies
• Work independently and lead assignments/projects of low to moderate complexity
• Accept and manage changing priorities and address issues swiftly and professionally
• Provide troubleshooting and analytical support to end users or other IT staff when necessary
• Adopt the culture of responsibility and accountability for one’s own and other team members’ contributions to the success of the company
• May be involved in QA/UAT activities

Benefits

• competitive compensation package
• benefits that make work more fun and give you and your family peace of mind