IT Business Analyst II

Integrity • Clearwater, FL

1d

About The Position

The Business Analyst II acts as a liaison between the Operations departments, Quality Assurance and Technical resources by planning, conducting, and directing the analysis of complex business problems to develop, confirm, and document functional and technical requirements using various methods. A Business Analyst II may play a broader support role internally for larger projects.

Requirements

• Bachelors degree in related field or equivalent combination of experience, education, and training
• 2-4 years of proven Business Analyst experience required
• Familiarity with Microsoft Office products, especially Outlook, Excel, Word, Visio, and PowerPoint
• Ability to adapt and respond to different types of people and tasks
• Excellent communication and documentation skills
• Ability to multi-task, prioritize, and manage time effectively and efficiently
• Reliable transportation and the ability to be punctual and dependable
• Extensive experience planning, facilitating, eliciting, documentation and managing business, functional and technical requirements

Nice To Haves

• Insurance background and TPA operations knowledge preferred
• Experience with JIRA or similar project management software preferred
• May have agent license but no active appointments

Responsibilities

• Research, evaluate, and analyze data and workflow processes to develop business requirements and/or present recommendations on process improvement and new project requests
• Facilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate training
• Facilitate work sessions with technical resources and Quality Assurance to ensure all parties understand the business needs, and to discuss potential solutions, timelines, and any project dependencies
• Work independently and lead assignments/projects of low to moderate complexity
• Accept and manage changing priorities and address issues swiftly and professionally
• Provide troubleshooting and analytical support to end users or other IT staff when necessary
• Adopt the culture of responsibility and accountability for one’s own and other team members’ contributions to the success of the company
• May be involved in QA/UAT activities

Benefits

• competitive compensation package
• benefits that make work more fun and give you and your family peace of mind

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level