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The BSA/AML Investigator assesses AML transaction monitoring alerts and internal referrals and conducts initial investigations related to BSA/AML and Suspicious Activity Report (SAR) decisioning for fraud disputes, application fraud, and account takeover referrals. The role dispositions work items in accordance with regulatory, compliance, and contractual requirements, and adjudicates alerts and investigations with minimal oversight. Investigators may assist Senior Investigators, Team Leaders, and Fraud Specialists. The role requires a solid understanding of BSA/AML regulatory requirements and may focus on specific workflows or WEX business lines. The investigator conducts alert reviews and investigations, reviews data to make timely suspicious-activity decisions, escalates identified risk, and ensures work is accurate, complete, and thoroughly documented. The position manages an assigned caseload, meets established performance and service-level targets, responds to quality feedback and coaching, and may contribute to process-improvement projects.
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Job Type
Full-time
Career Level
Mid Level

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