Airport Police Jobs

About The Position

Requirements

• Must be 18 years of age or older.
• Must have reliable telephone and transportation.
• Previous customer service experience is required.
• Must be able to walk constantly throughout the shift; up stairs inside and outside.
• Effectively communicate with passengers; TSA, and Airline personnel.
• Possess the tact to deal with all levels of employees and client representatives.
• Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
• Must be able to lift, carry, and/or hold up to 70 lbs.
• Must pass pre-employment drug screen.
• Must pass a pre-employment criminal background check.
• Must be able to read, write, understand and carry out instructions in English.
• Must meet necessary requirements to obtain a security sensitive identification badge.
• Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
• Must be in proper uniform or business attire as directed by company officials.
• Identification badges must always be visible.

Nice To Haves

• Previous experience in security, military, public contract preferred.
• May be required to have HS diploma or GED if city ordinance mandates.

Responsibilities

• Maintain and monitor airline passenger lines, purging them based on flight departures.
• Pull airline Arrival Sheets and triage lines based on flight departures.
• Monitor flight screens for last-minute changes.
• Communicate clearly with passengers, TSA, airline, and airport authorities.
• Monitor premium passengers to ensure adherence to ADA laws and LAWA regulations.
• Assist passengers to ensure they make their respective flights.
• Monitor ADA rules and regulations for adherence.
• Monitor and challenge all employees/clients in the area designated by the client.
• Ensure all persons/property entering and leaving the premises are properly authorized, using airport Challenge Procedures to investigate as warranted.
• Respond timely within flight departure status, working with the TSA to ensure passengers are screened timely.
• Immediately report any discrepancies, violations, incidents, and concerns to the supervisor/manager on duty and/or airport police personnel as needed.
• Maintain alert and watchful observation of high traffic areas.
• Successfully pass random tests conducted by the FAA/TSA/Airport Police.
• Never leave your work area without being properly relieved.
• Answer telephones and radios in a polite and professional manner.
• Operate a computer and access systems (where applicable).
• Complete reports in detail and in a timely manner.
• Maintain familiarity with all Governmental/Client/Company regulations.
• Keep supervisor informed of needs and problems in assigned areas.
• Maintain cleanliness of immediate work area and report maintenance needs.
• Project a professional image and respond to inquiries from clients, staff, and public in a courteous manner.
• Attend meetings and in-services as required.
• Utilize appropriate communication channels and maintain records, reports, and files as required.
• Adhere to company policies and procedures and participate in the achievement of company objectives.
• Utilize company and client equipment, supplies, and resources in a conscientious, cost-effective manner.
• Perform other duties as requested.