Administrative Assistant Jobs

About The Position

Requirements

• Experience in a medical office, administrative assistant role, reception, or strong customer service environment is highly valued
• Naturally connects well with people and communicates warmly and professionally
• Enjoys helping others
• Stays calm under pressure
• Takes pride in keeping things organized and running smoothly
• Highly organized and detail-oriented
• A quick learner who takes initiative and ownership of your role
• Dependable, hardworking, and team-oriented
• Professional in both verbal and written communication
• Able to multitask and stay efficient in a fast-paced environment
• Solution-oriented and adaptable when priorities shift
• Compassionate and patient-centered
• Interested in long-term growth with a supportive, high-performing team

Nice To Haves

• Knowledge of optometry, vision therapy, or Crystal PM EMR is a plus, but not required. We provide training and are looking for someone eager to learn and grow with us.

Responsibilities

• Provide excellent patient support and communication through phone, text, email, and in-person interactions
• Schedule appointments and help maintain efficient, full clinician schedules
• Process patient paperwork, medical records, billing, and payments accurately
• Scan, organize, and manage office documents and records requests
• Support the day-to-day operations of the business office and front desk
• Work closely with the office manager and team to help keep the office running smoothly
• Balance multiple tasks and priorities in a fast-paced environment while maintaining attention to detail
• Help create a warm, organized, and positive experience for patients and families

Benefits

• Monthly Bonuses
• Paid Sick Leave
• Paid Volunteer Day
• Vision Services
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development