Adjuster Jobs

About The Position

Requirements

• High School Diploma or G.E.D.
• 6 months of claims handling or intake experience.
• Bilingual in English and Spanish is required.
• Basic proficiency in Microsoft Office.
• Strong customer service and communication skills.
• Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities.
• Excellent verbal and written communication skills.
• Ability to articulate solutions clearly and concisely.

Nice To Haves

• Active insurance adjuster’s license preferred; must obtain and maintain as needed.
• Hold a valid all lines 6-20 license
• Bachelor's degree in business, or related field preferred.
• Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
• Strong organizational and time management skills to handle multiple tasks efficiently.

Responsibilities

• Investigate and assess auto insurance claims across various segments, including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.
• Determine coverage, valuation, and exposure for claims.
• Resolve claims efficiently and fairly.
• Collect and analyze statements from involved parties.
• Maintain accurate claim reserves.
• Provide exceptional customer service to both internal and external stakeholders.
• Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements.
• Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders.

Benefits

• Competitive salary based on experience and license held
• 1 week PTO to start, growing with tenure
• Medical Insurance
• Dedicated sick time separate from PTO
• Dental & Vision coverage
• Performance Bonus
• Voluntary supplemental options available
• Employee Referral rewards
• Company-paid Basic Life Insurance
• Career Growth Path
• 401(k) with Match
• Training & Development (sales, product, customer service & compliance)