Field Claims Adjuster, Hybrid, Prince Albert, Saskatchewan, Canada

SCM Services d’assurances•Prince Albert, SK

4d•Hybrid

About The Position

ClaimsPro LP is seeking a Field Claims Adjuster to join their team, supporting field requests within the Prince Albert area in a hybrid work environment. The Claims Adjuster will actively adjust claims, ensuring business development opportunities are maximized through timely marketing and follow-up. Experience in Property, Liability, and/or Casualty claims is ideal for this role.

Requirements

Completion of high school education.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
At least 2 years' relevant experience in claims adjusting.
Must be able to immediately qualify for a level 1 SK adjuster's license.
Effective analytical skills, including identification of cause-and-effect dynamics.
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Nice To Haves

University degree or post-secondary education related to insurance will be given preference.
Ongoing commitment to education and learning, preferably pursuing CIP designation as well.

Responsibilities

Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Provide high level of customer service to clients and the insured throughout the claims process.
Participate and share ownership and responsibility for afterhours customer service requirements when required.
Perform duties assigned to him/her in compliance with established work standards, policies and procedures.