Public Adjuster

Allied Public Adjusters•Glendale, CA

5d•$65,000 - $100,000•Hybrid

About The Position

If you've seen an insurance claim where the payout didn't come close to what the policyholder actually deserved and you’re passionate about advocating for them, this is the role for you. We've built a path toward becoming a licensed Public Adjuster and growing in this career. At Allied Public Adjusters, our mission is a world where every property loss is settled truthfully and equitably. Since 1997, we've worked on behalf of policyholders to demand what's right by using technical expertise, field investigations, and uncompromising quality. We empower policyholders with the most skillful representation, while ensuring carriers have the information they need to do what's right. This role is for an experienced construction and insurance-restoration professional OR a claims manager looking to move from the carrier side to the policyholder's side. You'll advocate for policyholders in appraising and negotiating their claim throughout the process, starting by inspecting losses and producing defensible estimates alongside a Public Adjuster, then building toward independently owning smaller, routine claims with structured guidance and oversight along the way.

Requirements

10+ years of relevant experience: either hands-on insurance-restoration construction/estimating work, or as a claims manager on the carrier side.
Has personally built and defended work product in a high-stakes (for example, testifying at deposition or trial, serving as a witness on a formal appraisal panel)
Has directly owned a claim or client relationship from assignment through resolution
Professional and polished in presentation, comfortable representing the Allied brand directly with clients and carriers
Ideally, has Xactimate experience and written over 100 property damage estimates connected to insurance claims over the past two years.
Explicit willingness to work a results-driven, field-based schedule that isn't a fixed 9–5
Ideal experience also includes hands-on construction work

Responsibilities

Inspect losses and produce defensible, Xactimate-based estimates alongside a Public Adjuster
Write or direct property damage estimates in connection with insurance claims to Allied's quality standards
Bring construction expertise to identify damage, scope repairs accurately, and know when to involve a specialist
Investigate claims with the same depth and rigor as Allied's Public Adjusters — prioritizing investigation over simply following guidelines
Build and maintain litigation-grade documentation and file discipline
Learn to use Allied's resources (legal, LMI, engineering) to strengthen a claim
For adjusters transitioning from the carrier side: actively shift from a "gatekeeper" mindset to an advocacy-first mindset
Directly manage the client/policyholder relationship from assignment through resolution
Begin owning smaller and more routine claims independently, with MPA oversight, as skills and confidence build
Explain construction and claims concepts in plain language a non-technical client can understand
Learn Allied's claims process, policy interpretation, and advocacy fundamentals
Progress toward independently building and defending claim files by month 6
Work toward eligibility for, or active pursuit of, a California Public Adjuster license
Manage, develop, and settle all assigned claims while collaborating with internal support functions (estimator, collections, legal) to maximize outcomes for clients
Demonstrate relentless advocacy while maintaining professionalism
Maintain excellent communication standards: proactive client updates, clear expectations, well documented outreach
Build trust and strong relationships with clients to produce high client satisfaction and referral feedback
Meet or exceed claim cycle time standards while balancing quality and urgency
Produce audit-ready files with complete documentation
Collaborate effectively with company departments to drive results
Demonstrate strategic, clear intentioned claim critical thinking
Show ownership mentality by treating every claim like it matters in a proactive manner
Demonstrate resilience and persistence, and embrace objections and denials
Contribute positively to the company culture and results