Senior Workers Compensation Claims Adjuster - California

Gallagher•Sacramento, CA

62d•Remote

About The Position

Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to handle California workers’ compensation claims. The role requires experience adjusting a full indemnity desk and litigation, and involves investigating, evaluating, and resolving complex claims. The adjuster analyzes claim exposure, determines appropriate courses of action, and works toward timely resolution while providing empathetic service to claimants and partnering with clients. This position is eligible for fully remote work. The adjuster must hold the required California designation and maintain continuing education hours. A SIP designation is optional. The role also requires appropriate licensing or certification in all states where claims are handled, knowledge of accepted industry standards and practices, and computer experience with claims and business software. Gallagher offers competitive compensation, comprehensive benefits programs, career development and ongoing learning, a collaborative people-first culture with accessible leadership, and the opportunity to do meaningful work with global reach and local impact.

Requirements

Minimum of 5 years of related claims experience; the overview specifies 3–5+ years adjusting a full indemnity desk plus litigation.
California workers’ compensation jurisdictional experience.
High school diploma.
Appropriate license and/or certification in all states where claims are handled.
California adjuster designation required, with continuing education hours up to date; SIP is optional.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor’s degree.
SIP designation.

Responsibilities

Analyze claims exposure, determine appropriate courses of action, and resolve claims using claims management experience.
Interact with parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims according to client and corporate policies, procedures, and standard methodologies, and comply with statutory, regulatory, and ethical requirements.
Document and communicate claim activity in a timely and efficient manner.
Investigate, evaluate, and resolve complex workers’ compensation claims using analytical skills and informed decision-making.
Partner with clients to deliver solutions and improve the claims management process.
Think critically, solve problems, and plan and prioritize work to serve clients and claimants.